FAQ

Here’s some of the most commonly asked questions to help you on your trading journey.

Brisk Markets is a global investment firm Established with client excellence in mind, Brisk Markets is a brokerage built to support its traders. We’ve dedicated ourselves to building the strong foundations needed to provide our most important asset, our clients, with the tools they need to succeed. We’ve cultivated extensive relationships with liquidity providers to ensure we can give ultra-low spreads, exceptionally low latency, and lightning-fast execution as standard. We feel that the only way a brokerage should succeed is by supporting its traders – after all, when our traders succeed, so do we.

Anyone from any background can trade online. All that’s required is sufficient funds for opening an account, a verified bank account and appropriate appetite for risk. We support all levels of traders with tiered accounts, dedicated managers, customer support and competitive pricing. Classic accounts start with deposits from $250.

To reset your MT5 password, simply contact us via live chat (click icon). We’ll immediately reset the login to your client area and reset the password manually.

We are an international company with offices all over the world. Our HQ registered address is:

First floor,
St Vincent Bank Ltd Building,
James Street,
Kingstown,
St Vincent and the Grenadines

To close your account, simply send us a written instruction via email and we will process your request immediately. We may also request additional information as to the reason(s) that have led you to close your account.

If you need to get in touch with your relationship manager, simply email us with your username and we will have them contact you as soon as possible.

If you are opening a new account, there is a maximum you can deposit depending on your account type. If you wish to deposit more, you will need to upload your KYC documents so that we can increase the limit for you.

In case you forgot your login details, please login to chat and email us with your name. We will resend you your details.

If you have not yet sent us your documents or have not spoken to us, please do so as soon as possible. If you have already provided your documents and your account is blocked, then login to chat to allow us to investigate the reason for the blocked account.

Please visit the offer page to see what are the available bonuses for this period.

We do offer portfolio management. Simply email us and we will try an accommodate your request.

The amount of money you can make depends on how much you are willing to risk and what products you decide to trade.

Brisk markets employ precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted, your personal details are stored on secure servers and they can only be accessed by authorized members of our team.

We allow a minimum traded volume of 0.01 standard lots (or ‘micro lots’) to open a position in all account types.

We typically accept all currencies for deposits and withdrawals.

We do not charge any fees for making a deposit. Your bank or payment solution might charge you for transfers made, however. Brisk markets are not liable for any charges that may apply.

We do not accept or process third-party payments (including family members). As per international law and procedures.

Yes, we allow third-party VPS providers to be used.

No, there is never a guarantee in trading. We will always try our best to place your orders however, during high market volatility, prices may change. We may not be able to obtain a quote at the initially requested price as per best practices in the industry.

Yes they are.